Enrolling Device into Intune

/in , /by

  1. Login to Client’s Device
  2. Install Company Portal

– Open the Play Store and download the Company Portal.

 

  1. Enable Administrator Account via PowerShell

– Open PowerShell as an administrator and enter the following commands one by one:

net user administrator /active:yes – Press Enter.

net user administrator n3w-p455w0rd

 

  1. Update Administrator Password

– Open IT Glue for the respective company, search for the local administrator password.

– Replace `n3w-p455w0rd` in the second command with the local administrator password.

– Run the updated command in PowerShell and press Enter.

 

  1. Switch to Administrator Account

– Switch to the administrator account using the local administrator credentials.

 

  1. Disconnect from Entra ID

– Log in to the administrator profile.

– Go to Settings > Accounts > School or Work Profile

– Click on the user’s Entra ID and select Disconnect

– Enter the local administrator credentials and click on Restart Now.

 

  1. Reconnect to Entra ID

– Log back in and go to Settings > Accounts > School or Work Profile.

– Click on Connect.

– Select Connect with Entra ID and enter the user’s credentials.

– Ask the user to approve the authentication code or generate a temporary access pass if the user is unavailable. Refer https://kb.totalsolutionsit.com/microsoft/1154/ for temporary access pass

– Click on Join.

 

  1. Switch Back to User Profile

– Switch back to the user’s profile using their credentials.

– Set a new PIN if required and inform the user of the new PIN.

 

  1. Verify Connection to Entra ID

– Go to Settings > Accounts > School or Work Profile and ensure the user’s account is connected with Entra ID.

 

  1. Login to Company Portal

– Open the Company Portal and log in with the user’s credentials.

– Ensure it shows the connected device with the device name.

– If not connected, seek assistance from available staff.